Duration: 14 classes
Format: Virtual sessions held approximately biweekly (2 hours per session)

Course Topics

1. Leadership and Team Development

• Leadership development skills as a collaborative system transformation 
• Building effective teams
• Self-care for leaders: Maintaining resilience

2. Long Term Care in New Brunswick 

• Structure and Stakeholders 
• Standards, Regulations and Management Directives 

3. Governance and Strategic Planning

• Effective governance for quality and resident safety
• Strategic planning and community assessment
• Performance monitoring and continuous improvement

4. Quality and Resident Safety

• Continuous Quality Improvement principles
  Developing and implementing QI projects
• Resident safety in nursing homes
• Person-centered care and the resident’s lived experience
• Co-designing solutions with residents, families, and staff

5. Workplace and Organizational Culture

• Organizational health and cultural safety
• Workplace culture and staff engagement
• Managing Human Resources: Healthy and respectful workplaces
• Navigating relationships with unions

6. Communication and Stakeholder Engagement

• Handling the press effectively
• Strategies for engaging residents, families, and staff

7. Financial and Operational Knowledge

• Understanding your organization’s budget
• Financial planning and resource allocation in nursing homes

8. Conflict and Change Management

• Conflict management and navigating complexity
• Building a culture of innovation through change management

9. Practical Applications

• Case studies and real-world scenarios in nursing home management
• Developing and presenting a capstone project focused on a specific challenge or improvement plan