Long Term Care Clinical Shift Supervisor Training

Course Overview:
This foundational course provides direction to clinical shift supervisors in long-term care settings. The target audience is RNs and LPNs working in long-term care settings.

  • Designed for nurses with duties related to staff oversight and unit supervision
  • Information is targeted to staff who have supervisory duties in their daily workload

Course Format and Dates:
Course is delivered with a hybrid model, including:

  • Prep work completed online before workshop
  • In person Workshop (interactive, includes case studies, scenarios and key content)
  • Follow exercise online
  • Certification

Course Expectations:
Participants are required to complete the online prep work before the workshop and complete the homework assignment to be given a credit for the course. The course is a pass/fail grading format and support from the instructor is provided to encourage student success.
Upon successful completion of this course, students are awarded the certificate of “Long Term Care Shift Supervisor Course”.

Course Fees:
Cost of the course and certificate is $595 per student plus HST

Course Outline:
Prep Work includes research on:

  • History of your nursing home
  • Last Nursing Home Inspection

Workshop Content including:

  • NB Nursing Home Standards and Regulations
    • Inspection and Compliance
    • Audits
  • Leadership Foundations
    • Role of Leadership
  • Communication and Conflict Resolution
  • Safe Delegation Practices
  • Workload Management
  • Performance Management
  • Progressive Discipline
  • Coaching Staff
  • Attendance Management
  • Establishing Shift Routines and Expectations

Follow up Exercise

  • Personal Leadership Development Exercise
  • Stress Management Module

Note: Some reimbursement may be possible under funding from your province. In New Brunswick, this includes possible funding from the Department of Post Secondary Education Training and Labour under the Work Force Training program. Beacon Clinical Group can provide direction to apply for this funding, but the reimbursement and application process is done independently of Beacon Clinical Group by the applicant or their employer.

If you would like to join our waitlist, place complete the form below.

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REGISTER


Registration begins by completing the registration and submitting to the course instructor at cheyanne@beaconclinicalgroup.com. Final course payment is confirmed once full payment is received.

Below you can find the registration forms and a secure link to make tuition payment.

Day One 9am to 3pm   

Module 1

Standards, Regulations, Inspections, Audits

Standard and Regulations  

  • Standards 
  • Legislation 

Inspection Process and Compliance 

Audits

Module 2 

Leadership Foundations for Supervisors 

Principles of Leadership 

Personal Leadership Styles 

Workplace Culture

Workplace Civility 

Supervision Essentials 

Module 3 

Communication and Conflict Resolution

Communication

  • Crucial Conversations 
  • Barriers, Engagement 

Conflict Resolution 

  • Principles
  • Applications

Day Two: 9am to 3pm 

Module 4  

Delegation, Managing Workload, Stress, Expectations

Safe delegation practices 

Workload Management and Direction 

Stress Management and Self Care 

  • Self care
  • Delegation
  • Stress Management 

Module 5 

Performance Management and Progressive Discipline

Performance Management and Progressive Discipline 

Coaching to Staff 

Module 6 

Attendance Management and Shift Routines

Attendance Management 

  • Managing employees time off 
  • Accommodations 
  • Return to Work Programs 

Establishing Shift Routines and Expectations

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