NHA-100
Daphne Noonan
Certificate of Achievement
Part-time
14 weeks
Online
English or French
This comprehensive course is designed for current and aspiring leaders in the nursing home sector, offering a deep dive into the essential knowledge, skills, and strategies required to excel in the dynamic field of long-term care management. Participants will gain actionable insights and practical tools to drive improvements, foster innovation, and ensure the highest standards of care..
Fall/Winter 2026
Classes are taught online using Zoom video conferencing, class may be recorded for participants if they are unable to attend
Classes are held weekly over fourteen weeks (14 classes)
Class dates and time: TBD
Course Topics
Course Expectations:
All participants are required to sign a confidentiality agreement before the first class to ensure that any discussions that occur in class are kept confidential. This allows participants to speak freely and share any current concerns or issues in a supportive environment.
It is expected that participants make every effort to be in class each week. Virtual recordings will be provided if a participant is absent, but this is discouraged as the classes are very interactive. The link for web recordings will be valid for 7 days and then deleted.
Course Grading/Completion:
Participants are required to attend class and complete the homework assignments to be given a credit for the course. The course is a pass/fail grading format and support from the instructor is provided to encourage student success.
Upon successful completion of this course, students are awarded the certificate of “New Brunswick Nursing Home Administrator Course”.

I love all things culture and leadership so discussions and content around that was my favourite and helped to light a fire in me again.

After being in survival mode these past few years and getting stuck in the day to day, it helped get me focused again on the overall picture and my role. It has set me up to be more productive and successful for 2026.

Learning from all the participants and the speakers was invaluable.
This course is facilitated by Daphne Noonan, BA, M.Ed from Beacon Clinical Group.
Daphne Noonan brings over 20 years of leadership experience in long-term care across Ontario and Atlantic Canada. She currently serves as a consultant with Beacon Clinical Group, where she teaches the Administrator Course and has been a valued guest speaker for the past four years.
Daphne is known for her passion for person-centred care and her ability to lead transformational change in the aging care sector. As the former Executive Director of Nashwaak Villa Nursing Home in New Brunswick, she guided the organization through a comprehensive culture shift to achieve Planetree Gold Certification, making it a national model for person-centred practices.
Now the full-time Executive Director of Person Centred Universe, her work is grounded in adult education, innovation, and compassion. She remains a sought-after speaker at industry conferences and events.
Daphne holds a Bachelor of Arts in Gerontology, a Master’s in Adult Education, and a diploma in Health Sciences with a specialization in Therapeutic Recreation. She is also certified in Dementia Care Mapping through Bradford University in the UK.
She has previously served on the boards of both the provincial chapter and national federation of the Alzheimer Society of Canada.